Contact BedFly

BedFly is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@bedfly.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the mattress size guide, duvet tog calculator, thread count guide, bedding size & fit, bed & room fit planner, or pillow loft & firmness finder— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Beds & Sleep Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about a specific medical or sleep problem, a doctor or a qualified sleep specialist will have a more authoritative answer than this site can give; BedFly’s tools produce general estimates, not product, health, or sleep-medicine advice, and the site isn’t affiliated with any bedding brand or retailer.

Before writing in about a tool result, it can help to double-check the numbers you entered — room and mattress dimensions, mattress depth, or the units you picked are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.